Application Development


Since the beginning, Softphone has invested in the development of additional components and functionality to complement Genesys. As a Custom Products Developer, Softphone delivers powerful solutions that efficiently plug-into the Genesys eco-system.

Our components are powerful add-ons that enable Contact Centers to extend the reach to mobile contexts, improve the service quality, and monitor to ensure best-in-class delivery.

When possible our components leverage the use of open source platforms and can be delivered as “cloud services” thus reducing costs and improving time-to-market for our customers.



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